Shipping policy
Shipping Policy for Sabeen Organics
Thank you for shopping with Sabeen Organics. We aim to provide a reliable and convenient delivery experience for our customers across Pakistan.
1. Order Processing & Delivery Time
Orders are typically processed and dispatched within 3–4 business days after confirmation.
Once dispatched, domestic deliveries generally take an additional 3–4 business days, depending on the delivery location and courier service.
Delivery timelines are estimates and may vary due to operational or courier-related circumstances.
2. Shipping Coverage & Courier Partners
Sabeen Organics ships orders to serviceable locations across Pakistan through trusted courier partners.
Customers may contact our support team with their order number to request dispatch or tracking updates.
3. Shipping Charges & Free Delivery
We offer Free Delivery on eligible orders of PKR 2,000 or more within Pakistan.
For orders below PKR 2,000, applicable shipping charges will be displayed at checkout before the order is confirmed.
Final shipping eligibility and charges are determined by the available checkout shipping options.
4. Possible Delivery Delays
Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:
-
Unfavorable weather conditions
-
Public holidays or peak shopping seasons
-
Courier service disruptions
-
Incomplete delivery information
-
Other circumstances beyond our reasonable control
If you experience an unexpected delay, please contact our support team for assistance.
5. Incorrect or Incomplete Shipping Address
Customers are requested to provide accurate and complete delivery details at checkout, including their contact number.
Incorrect or incomplete information may result in delivery delays, failed delivery attempts or additional shipping charges.
If you notice an error in your delivery details, please contact us as soon as possible. Address changes may not be possible after dispatch.
6. Cash on Delivery (COD)
Cash on Delivery is available for eligible orders and serviceable locations in Pakistan.
Customers are requested to provide a reachable phone number for order verification and delivery coordination.
7. Returns & Damaged Deliveries
For returns, damaged products, incorrect items or refund requests, please refer to our Return & Refund Policy.
Standard return requests should be made within 3 calendar days after delivery, subject to the eligibility conditions in that policy and applicable consumer rights.
7. Contact Information
If you have any questions regarding our shipping policy, please contact us at:
sabeenorganics@gmail.com
+92 321 2396839
Thank you for choosing Sabeen Organics. We truly value your trust and look forward to serving you!